TERMS & CONDITIONS

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Welcome to Glowra. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

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General

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By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

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We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

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Products

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We make every effort to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is free from errors.

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We reserve the right to modify or discontinue products at any time without notice.

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Orders

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Once an order is placed, you will receive an order confirmation by email.

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We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

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Pricing & Payments

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All prices displayed on our website are shown in the selected currency.

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We accept secure online payments through our approved payment providers, including Visa, Mastercard, American Express, China UnionPay, JCB, Discover, and Diners Club. All transactions are processed through a secure, encrypted checkout.

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Shipping

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We ship worldwide. Orders are processed within 1–3 business days. Estimated delivery: Express shipping 2-5 business days, Free shipping 3-8 business days. Delivery times are estimates and may be affected by circumstances beyond our control.

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Returns & Refunds

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Customers may request a return within 30 days of receiving their order, provided the item is unused, in its original condition, and returned in its original packaging.

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Refunds are processed after the returned item has been received and inspected.

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Intellectual Property

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All content on this website, including text, images, logos, graphics, and designs, is the property of Glowra and may not be copied, reproduced, or distributed without written permission.

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Limitation of Liability

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Glowra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

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Privacy

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Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

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Contact Us

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If you have any questions regarding these Terms & Conditions, please contact us at support@glowra-store.com.