SHIPPING & RETURNS

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SHIPPING POLICY

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At Glowra, we're committed to delivering your order as quickly and safely as possible.

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• Processing Time: 1–3 business days.

• Estimated Delivery: Express shipping: 2-5 business days. Free shipping: 3-8 business days.

• We ship worldwide.

• Order Tracking: A tracking number will be sent via email as soon as your order has been shipped.

• Free Shipping: We offer free shipping on all orders.

 

Please note that delivery times may vary during holidays.

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RETURN & EXCHANGE POLICY

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Your satisfaction is our priority.

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If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

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To be eligible for a return:

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• The item must be unused and in its original condition.

• The product must be returned in its original packaging.

• Proof of purchase is required.

 

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

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If approved, your refund will be processed to your original payment method within a few business days.

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Damaged or Incorrect Items

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If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

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Contact Us

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If you have any questions about shipping, returns, or refunds, please reach out to us at support@glowra-store.com. We're always happy to help.